Questions on the Order Paper


Mr. Speaker, with regard to (a), Veterans Affairs Canada uses a contract with Medavie Inc., to manage health claims processing services. The major services provided to Veterans Affairs Canada under the current operational contract with Medavie Inc., include: provider claims processing, where claims are submitted by Medavie registered service providers; authorization process for specific pharmacy products; authorization of treatment benefits; client reimbursement for treatment benefits, veterans independence program and health-related travel claims; veterans independence program annual follow-up to ensure client needs are being met; and responding to general inquiries.

With regard to (b), the current operational contract was awarded January 7, 2002 and ends July 31, 2015. The value for each of the major services provided in the contract are not all broken down by year. The current value of this contract including taxes is $386,053,494.00.

With regard to (c), the current operational contract covers multiple fiscal years. The current operational contract was awarded January 7, 2002 and ends July 31, 2015. The value for each of the major services provided in the contract are not all broken down by fiscal year. The current value of this contract including taxes is $386,053,494.00.

With regard to (d), the following outlines the work and values included in the current operational contract, excluding taxes: development and administrative costs: $112.2 million; claims processing: $183.6 million; authorization of pharmacy products: $14.1 million; treatment authorization services: $23 million; veterans independence program follow-up: $3 million; and client calls: $1.4 million.

With regard to (e) (i), the current value for the Public Works and Government Services Canada contract awarded in 2014 including taxes is $163,828,974.98.

With regard to (e) (ii), the services covered under this contract are primarily the same as those contained in the previous contract, see response (a) above.

With regard to (e) (iii), the contract awarded on January 6, 2014 will have an eight-month development period then be operational from August 1, 2015 until July 31, 2022. The contract has two additional two-year option periods.



Stay in Touch with Erin

Sign up for email updates from Erin O'Toole to hear the latest from Ottawa and our riding.